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  • 🔔 Job alert
    Horizon Watersports

    Centre Manager

    • 📍Lefkada
    • 🕐 full-time
    • 💪 6+ Years experience
      Posted 2 months ago
    • About the job

      Your primary aim is to provide a fun, educational and safe environment for our customers to enjoy watersports on a day
      to day basis. In order to do this you will be overseeing sessions on the water and ensuring that all activities are strictly
      adhering to the RYA standards and to the Horizon Watersports guidelines. You will ensure that activities are exceeding
      guest expectations and that customer service levels are consistently exceptional.
      You must train and support your supervisor, creating a role for them that promotes their strengths and gently nurtures
      their weaknesses. You must understand that you and your supervsior are the ‘face of the company’. You will often be
      the first point of contact between the public and the company. You must ensure that between you always promote the
      centre in a positive and professional way. This applies to when you are onsite and offsite (out of hours).
      You must be inventive and confident in creating ideas that will generate revenue. Generating revenue is a key part of
      the managers job role. Your centre must be performing well financially in order to ensure the centre, and the product as
      a whole, continues to grow and improve. Your guests are not part of a pre-booked package holiday and so you have to
      work hard to promote your centre within the local hotels and community. You will be given revenue targets based on
      previous years figures.
      You will be required to teach from time to time but you must be aware that much of your role will be shore based. You
      will be overseeing the beach operation, you will be doing administrative tasks and you will be organising practical events
      such as staff training, hotel meetings, charity events, stock purchasing etc.
      You will lead by example and have a ‘hands on’ approach with everyday tasks, but your team be teaching a lot more
      than you will. The managers role is not an instructor role.
      You will always be looking ahead, planning for future weeks and ensuring that your team have the resources they need
      in order to do their jobs to the highest level. It is your job to ensure that your supervisor and your team succeed. Together
      with your supervisor, you will provide fortnightly training for all staff to ensure your team reach their full potential. You
      will be responsible for motivating your supervisor and promoting a positive team spirit with all staff. Ensuring you have
      a happy and motivated team is a key aspect of your role. Your hours will be longer than your staff, but you yourself will
      need to remain motivated at all times, understanding that extra work is why you receive extra pay.

    • Requirements

      Over 18. DBS checked. Must hold RYA senior instructor qualification.
      Must be a dual qualified instructor. Must have valid first aid certificate.
      You will need to be computer literate and have strong organisational skills and strong communication skills.
      You will have a passion for watersports and have the ability to manage, work and live within a small team.
      You will need to have an excellent understanding of RYA safety procedures and policies.
      You will play a key role in ensuring the centre passes the annual RYA inspection.
      You will also need to be supportive and hardworking in relation to your team.
      You will need to be confident in your own RYA teaching methods and be able to help others reach high teaching standards. In addition, having a sales background is highly beneficial.
      Hours: Basic hours are 08:30 – 19:30 however this will vary day by day. Evening work may be required on occasion.
      Work is carried out 6 days a week and hours will vary in accordance with the needs of the company.

    • What we offer

      A first season manager will receive a minimum salary of £700/month, this increases each season and also
      varies depending on experience and resort size.

    Horizon Watersports - Centre Manager

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